BT MEDICAL GROUP (PTY) LTD WEBSITE PRIVACY STATEMENT – EFFECTIVE 1 JULY 2021
THIS PRIVACY STATEMENT DISCLOSES THE PRIVACY PRACTICES FOR BT MEDICAL GROUP (PTY) LTD AND OUR WEBSITE; www.bt-medicalgroup.co.za
IF YOU DO NOT AGREE WITH ANY TERM OF THIS PRIVACY STATEMENT, YOU MUST CEASE YOUR ACCESS OF THIS WEBSITE IMMEDIATELY.
BT MEDICAL GROUP (PTY) LTD Website Privacy Statement
DEFINITIONS AND INTERPRETATION
1.1. “Personal Information” means information relating to an identifiable, living, natural person and where it is applicable, identifiable, existing juristic person, including all information as defined in the Protection of Personal Information Act 4 of 2013.
1.2. “Processing” means the creation, generation, communication, storage, destruction of personal information as more fully defined in the Protection of Personal Information Act 4 of 2013.
1.3. “You” or the “user” means any person who accesses and browses this website for any purpose.
1.4. “Website” means the website of BT MEDICAL GROUP (PTY) LTD at URL www.bt-medicalgroup.co.za or such other URL as BT MEDICAL GROUP (PTY) LTD may choose from time to time.
STATUS AND AMENDMENTS
2.1. BT MEDICAL GROUP (PTY) LTD respects your privacy. This privacy policy statement sets out BT MEDICAL GROUP (PTY) LTD information gathering and dissemination practices in respect of the Website.
2.2. This Privacy Policy governs the processing of personal information provided to BT MEDICAL GROUP (PTY) LTD through your use of the Website and related Social Media Platforms and other Advertising Platforms.
2.3. Please note that, due to legal and other developments, BT MEDICAL GROUP (PTY) LTD may amend these terms and conditions from time to time. The version of the terms and conditions effective for this Privacy Policy are indicated by the effective date incorporated in the title of this Privacy Policy. It is your duty to remain appraised of the current version of this Privacy Policy.
2.4. The date indicated in the heading of this Privacy Policy is the effective date that governs the browsing and use of this Privacy Policy from that date until the next revision of this Privacy Policy becomes effective.
2.5. By continuing to browse or use this Privacy Statement after a revised Privacy Policy becomes effective constitutes your agreement to observe this Privacy Policy as may be revised.
PROCESSING OF PERSONAL INFORMATION
3.1. By providing your personal information to BT MEDICAL GROUP (PTY) LTD you acknowledge that it has been collected directly from you and consent to its processing by BT MEDICAL GROUP (PTY) LTD.
3.2. Where you submit Personal Information (such as name, address, telephone number and email address) via the website (e.g. through completing any online form) the following principles are observed in the processing of that information:
3.2.1. BT MEDICAL GROUP (PTY) LTD will only collect personal information for a purpose consistent with the purpose for which it is required. The specific purpose for which information is collected will be apparent from the context in which it is requested.
3.2.2. BT MEDICAL GROUP (PTY) LTD will only process personal information in a manner that is adequate, relevant and not excessive in the context of the purpose for which it is processed.
3.2.3. Personal information will only be processed for a purpose compatible with that for which it was collected, unless you have agreed to an alternative purpose in writing or BT MEDICAL GROUP (PTY) LTD is permitted in terms of national legislation of general application dealing primarily with the protection of personal information.
3.2.4. BT MEDICAL GROUP (PTY) LTD will keep records of all personal Information collected and the specific purpose for which it was collected for a period of 1 (one) year from the date on which it was last used.
3.2.5. BT MEDICAL GROUP (PTY) LTD will not disclose any personal information relating to you to any third party unless your prior written agreement is obtained or BT MEDICAL GROUP (PTY) LTD is required to do so by law.
3.2.6. If personal information is released with your consent, BT MEDICAL GROUP (PTY) LTD will retain a record of the information released, the third party to which it was released, the reason for the release and the date of release, for a period of 1 (one) year from the date on which it was last used.
3.2.7. BT MEDICAL GROUP (PTY) LTD will destroy or delete any personal information that is no longer needed by BT MEDICAL GROUP (PTY) LTD for the purpose it was initially collected, or subsequently processed.
3.3. Note that, as permitted by the Electronic Communications and Transactions Act 25 of 2002, BT MEDICAL GROUP (PTY) LTD may use personal information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.
COLLECTION OF ANONYMOUS DATA
4.1. BT MEDICAL GROUP (PTY) LTD may use standard technology to collect information about the use of this website. This technology is not able to identify individual users but simply allows BT MEDICAL GROUP (PTY) LTD to collect statistics.
4.2. BT MEDICAL GROUP (PTY) LTD may utilise temporary or session cookies to keep track of users’ browsing habits. A cookie is a small file that is placed on your hard drive in order to keep a record of your interaction with this website and facilitate user convenience.
4.3. Cookies by themselves will not be used to identify users personally but may be used to compile de-identified statistics relating to use of services offered or to provide BT MEDICAL GROUP (PTY) LTD with feedback on the performance of this website.
4.4. The following classes of information may be collected in respect of users who have enabled cookies:
4.4.1. The browser software used;
4.4.2. IP address;
4.4.3. Date and time of activities while visiting the website;
4.4.4. URLs of internal pages visited; and
4.4.5. referrers.
4.5. If you do not wish cookies to be employed to customise your interaction with this website, it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, certain services on this website may not be available.
SECURITY
5.1. BT MEDICAL GROUP (PTY) LTD takes reasonable measures to ensure the security and integrity of information submitted to or collected by this website, but cannot under any circumstances be held liable for any loss or other damage sustained by you as a result of unlawful access to or dissemination of any personal information by a third party.
LINKS TO OTHER WEBSITES
6.1. BT MEDICAL GROUP (PTY) LTD has no control over and accepts no responsibility for the privacy practices of any third party websites to which hyperlinks may have been provided. BT MEDICAL GROUP (PTY) LTD strongly recommends that you review the privacy policy of any website you visit before using it further.
QUERIES
7.1. If you have any queries about this privacy policy please contact us by emailing inquiries@bt-medicalgroup.co.za
THE PROTECTION OF PERSONAL INFORMATION ACT – CUSTOMER PRIVACY NOTICE
This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
At BT MEDICAL GROUP (PTY) LTD (and including this website, POPIAct-Compliance) we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.
8.1 COLLECTION OF DATA:
We collect and process your personal information mainly to contact you for the purposes of understanding your requirements, and delivering services accordingly. For this purpose we will collect details including your name and email and/or telephone number.
We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional. Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.
8.2 HOW WE USE YOUR INFORMATION:
We will use your personal information only for the purposes for which it was collected and agreed to with you. In addition, where necessary your information may be retained for legal or research purposes.
For example:
Disclosure of information:
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.
We may also disclose your information:
8.3 INFORMATION SECURITY:
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorised access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
Our security policies and procedures cover:
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
8.4 YOUR RIGHTS: ACCESS TO INFORMATION:
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information. Please note that in some instances such access request may be subject to a payment of a legally allowable fee.
Correction of your information:
You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
Definition of personal information:
According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person.
8.6 HOW TO CONTACT US:
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.
Cookie Policy
Effective Date: 16-Oct-2023
Last Updated: 17 Jan 2025
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Types of Cookies we use
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Cookie | Duration | Description |
_lscache_vary | 2 days | Litespeed sets this cookie to provide the prevention of cached pages. |
lidc | 1 day | LinkedIn sets the lidc cookie to facilitate data center selection. |
UserMatchHistory | 1 month | Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie |
li_gc | 5 months 27 days | Linkedin set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Cookie | Duration | Description |
_gcl_au | 3 months | Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services |
CLID | 1 year | Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited |
_gid | 1 day | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously |
SM | session | Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains |
_gat_UA-* | Less than a minute | Google Analytics sets this cookie for user behaviour tracking |
MR | 7 days | This cookie, set by Bing, is used to collect user information for analytics purposes |
_ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views |
_ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors |
_clck | 1 year | Microsoft Clarity sets this cookie to retain the browser’s Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID |
AnalyticsSyncHistory | 1 month | Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie |
_clsk | 1 day | Microsoft Clarity sets this cookie to store and consolidate a user’s pageviews into a single session recording |
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Cookie | Duration | Description |
SRM_B | 1 year 24 days | Used by Microsoft Advertising as a unique ID for visitors |
Advertisement
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
Cookie | Duration | Description |
test_cookie | 14 minutes | doubleclick.net sets this cookie to determine if the user’s browser supports cookies. |
IDE | 1 year 24 days | Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile |
MUID | 1 year 24 days | Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations |
li_sugr | 3 months | LinkedIn sets this cookie to collect user behaviour data to optimise the website and make advertisements on the website more relevant |
bcookie | 1 year | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs |
bscookie | 1 year | LinkedIn sets this cookie to store performed actions on the website. |
ANONCHK | 9 minutes | The ANONCHK cookie, set by Bing, is used to store a user’s session ID and verify ads’ clicks on the Bing search engine. The cookie helps in reporting and personalization as well. |
Manage cookie preferences
Cookie Settings
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
Cookie Policy Generated By CookieYes – Cookie Policy Generator.